Cabbies on road to better service after college test

Cabbies on road to better service after college test



Flying colours: Drivers, tutors and taxi officials are, from left: Surjit Duhre, Mick Foley, Nasir Ahmed, Jarnel Singh, Mohammad Hafeez, Michael Wallace, Malcolm Cooper, Elaine Jones and Marion Beecroft Picture: Steve Taylor

By Staff Copy
CABBIES in Doncaster swapped the road for the classroom to pass a professional qualification.
The drivers picked up their NVQ level two awards in road passenger vehicle driving after taking a course to help them with their jobs.

It included matters such as customer service, local knowledge, and dealing with difficult customers.

Doncaster Taxi Association spokesman Jarnel Singh said he believed taxi business was getting more competitive and more and more drivers were taking the courses.

He said: "The NVQs are a national qualification for taxi drivers throughout the country. It is a voluntary standard. But I believe it will be made mandatory soon.

"In time this will totally change the industry and those who do not will be left behind in respect of the knowledge gained from the course."

We have been told that statements like the above constitute scaremongering but their tactic seems to work i Doncaster and in Sheffield too.

Absolutely, the same scaremongering tactic has been used by our own people to gather names for a course run in house at the Mosque on Plantation Road. People are coached into passing the test and in some cases it alleged they didn't even complete the course and yet were offered the certificate as though they had. It's all about milking the system and using gullible unsuspecting taxi drivers to achieve their aims of making a quick few thousands without much ado.